ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

About Us:
Services:
Equipment & Technology:
!!! All users of this instrument must acknowledge 1S10 OD025038 in all publications and NCBI My Bibliography !!! Please cite by using the Research Resource Identifier RRID:SCR_027720; Echo Core Shared High-Frequency Ultrasound Imaging Core Facility
| Hours | Location |
|
Monday - Friday 8AM - 5PM |
MEB 4740 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Tina Wan |
Manager, Research Scientist
|
twan@mcw.edu
|
||
| John Auchampach |
PI
|
jauchamp@mcw.edu
|