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Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

About

MCW Engineering Core

                                                                

Overview of Services

The MCW Engineering Core provides technical support to both research and clinical investigators on campus.  Our team of experts specializes in the design and fabrication of custom research instruments and performs a wide range of repairs and maintenance on existing laboratory equipment. Contact us to learn more about our services or submit a request to start a new project. 

 

 

10 Minutes to Better Science Video Series

  1. All About Freezers

  2. All About Incubators

  3. Flip Your Research on Its Head

 

Leadership


Mindy Dwinell, PhD- Faculty Lead

Bonnie Freudinger, ME- Lead Engineer
 

Our Team

Bonnie Freudinger, ME, Lead Engineer

Alex Sherman, BS, Engineer II

Mikayla McWilliams, BS, Engineer I

 

 

Location and hours of operation

    

Contact Us

 

Contacts

Name Role Phone Email Location
Bonnie P. Freudinger
Lead Engineer
 
955-4722
 
engineering-core@mcw.edu
 
MEB M4160
 

Map