ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, June 19th, 2026. We will resume regular U.S. support hours on Monday, June 22nd, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

About

OnCore Calendar Requests

 

The Office of Research is utilzing the iLab system for OnCore Calendar Build requests. 

In order to submit a request, you must be able to provide: 

  1. A signed copy of the Confidentiality Agreement (CDA) - if applicable
  2. A copy of the protocol

Contacts

Name Role Phone Email Location
Sandi Johnson
OnCore Administrator
 

 
OnCore@mcw.edu