ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Cancer Center is pleased to provide and maintain the following shared equipment as part of its commitment to fostering collaboration and advancing high-quality research. All equipment is housed within the Center for Cancer Discovery and is available for use.
READ THIS BEFORE RESERVING EQUIPMENT: Priority access is granted to users who reserve equipment through iLab. Walk-up use is permitted only when equipment is not reserved and is not the preferred method of access.
Use of the reservation system allows the Cancer Center to track equipment utilization, inform future equipment investments, and efficiently identify and resolve issues as they arise.
To ensure continued availability and optimal performance, please treat all equipment with care, promptly report any issues, and clean the area after use.
How to Reserve Equipment in iLab
Thank you for helping us maintain a shared, efficient, and collaborative research environment.
VIBE Board- Interactive Display Board
The Cancer Center has 6 interactive display boards that can be reserved. In order to access files on a server, you will need to connect your laptop. Equipment for screen casting is attached to the board. The boards will connect to WIFI.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Sandy Holzhauer |
Business Manager
|
414-333-7856
|
sholzhauer@mcw.edu
|
N2630
|
| Shawn Kalloway |
Shared Resources Program Manager
|
955-2805
|
skallowa@mcw.edu
|
N2628
|